Connect Me's Student Contract

Connect Me is a student-run nonprofit registered in Michigan that offers free tutoring, mentoring and webinars. This agreement explains what families can expect from us and what we ask in return. A parent or guardian accepts this agreement for students under 18. Students 18 or older may accept it themselves.

1. Eligibility

• • Students can be matched with a tutor if we review their application, they meet our tutoring criteria, and we have availability. A match is not guaranteed.

2. What we provide

• • Free tutoring, mentoring and webinars led by volunteers.

• • Our volunteers do their best, but we cannot guarantee grades, test scores or other results.

• • Schedules and services may change based on volunteer availability. We will give as much notice as we can.

3. Academic integrity

• • Tutors help students understand the material. They will not complete graded assignments, take-home tests, essays or applications for the student.

• • Tutors will not help during any test, quiz or formal exam.

• • Students may use AI tools only as a learning aid and only as their school allows.

4. Safety

• • All sessions take place on Zoom.

• • Tutors and students may communicate through private messaging. By accepting this agreement, parents and guardians consent to this communication. Messages should stay focused on tutoring and scheduling and follow the conduct rules in this agreement. Disappearing-message apps and features may not be used.

• • Parents and guardians may observe sessions. Anyone observing must tell the tutor in advance and appear on camera with the student. Observing off camera or without notice is not allowed.

• • If anything makes a student uncomfortable, they should email [email protected]. Reports are routed to our Cybersecurity and Safety Team, which will take the appropriate next steps.

5. Recording

• • No one (students, families or tutors) may record a session, including video, audio or screenshots showing people, without written consent from the parent or guardian and Connect Me.

6. Privacy and monitoring

• • We collect only the information provided in the application form and anything else the student or family sends us. Access is limited to Connect Me tutors and staff who need it. We never sell student or family information.

• • We keep this information on file. Families can ask to see or correct it at any time by emailing [email protected].

• • We follow cybersecurity protocols led and monitored by our Software Department and Cybersecurity Division.

• • Our Operations Department conducts routine spot checks, and Connect Me staff may join any Zoom session at any time to check on the session, tutor or student.

• • Full details are in our Privacy Policy.

7. Photos and media

• • Connect Me does not share photos of students or information about students without written consent from a parent or guardian.

8. Attendance

• • Students join on time and ready to take part.

• • At least 24 hours’ notice is required for any absence. Please notify your tutor and email [email protected].

• • If a student misses a session, or the student or family cannot be reached, sessions may be cancelled and the student may not be allowed to re-enroll.

9. Student conduct

• • Students treat tutors and other participants with respect. Harassment, bullying, hateful language and inappropriate content are not allowed in sessions, messages, chat or shared files.

10. Ending or pausing services

• • To stop tutoring, email [email protected] or contact the member of our Admissions Department who arranged your pairing and emailed you.

• • Connect Me may pause or end services for safety concerns, conduct, attendance or volunteer availability. We will explain why when we can, and families may ask the Executive Team to review the decision.

11. Limits of our services

• • Connect Me is a free, volunteer-run program. Families are responsible for the student’s device, internet connection and physical setting during sessions.

• • Online conduct: each participant (student, family member or tutor) is responsible for their own actions online. Connect Me is not responsible for contact or activity outside Zoom and the communication described in section 4, or for outages, security issues or content on third-party platforms such as Zoom. When someone breaks these rules, Connect Me will act on reports under sections 4, 9 and 10, which may include ending that person’s participation.

12. Changes to this agreement

We may update this agreement. We will email families about any significant change(s).