Connect Me's Tutor Contract

Connect Me tutors are unpaid volunteers who provide free tutoring and mentoring to K-8 students. This agreement explains what we expect of every tutor. By accepting it, you agree to follow these guidelines for as long as you tutor with Connect Me. Tutors under 18 should review this agreement with a parent or guardian.

1. Commitment

• I will serve as a Connect Me tutor for at least 3 months so my students have consistent, long-term support.
• I will attend all scheduled tutoring sessions and biweekly meetings on time, or have an excused absence.
• I will give at least 24 hours’ notice if I cannot attend a session. I will notify my student, their family and the Connect Me team, following the appropriate channels as instructed during training.
• If I need to stop tutoring, I will reach out to the Connect Me team as early as possible, following the appropriate channels as instructed during training, so my student can be rematched.

2. Communication

• I will communicate honestly with the Connect Me Executive Team.
• I will check my messaging apps and reply to all messages within 24 hours.

3. Sessions

• I will hold all sessions on Zoom.
• I will appear presentable: camera on, proper dress, and a quiet, stable environment.
• Parents and guardians may observe sessions. Anyone observing must tell me in advance and appear on camera with the student. If someone is observing off camera or without notice, I will report it to the appropriate Connect Me team members, following the channels instructed during training.
• I understand that Connect Me staff may join any Zoom session at any time, and that our Operations Department conducts routine spot checks.

4. Messaging and boundaries

• I may message my student privately, but only about tutoring and scheduling. I will not discuss other topics with my student or their family.
• I will not use disappearing-message apps or features.
• I will not follow, friend or connect with my student on personal social media.
• I will not meet my student in person.
• I will not ask my student or their family for payment (other than pointing them to donate at connectmego.org), and I will not tutor any current or former Connect Me student outside of Connect Me.

5. Conduct

• I will never harass, threaten or belittle a student.
• I will not use inappropriate language or share inappropriate content in sessions, messages, chat or shared files.
• I am responsible for my own actions online, including in private messages.
• I will do my very best to be an awesome tutor and an awesome human!

6. Academic integrity

• I will help my student understand the material. I will not complete graded assignments, take-home tests, essays or applications for them.
• I will not help my student during any test, quiz or formal exam.
• I will encourage my student to use AI tools only as a learning aid and only as their school allows.

7. Recording and privacy

• I will not record a session, including video, audio or screenshots showing people, without written consent from the parent or guardian and Connect Me.
• I will keep student and family information confidential, use it only for tutoring, and never share it outside Connect Me.
• I will not share photos of my student or information about them without written consent from a parent or guardian.
• I will follow the cybersecurity protocols set by Connect Me’s Software Department and Cybersecurity Division.

8. Safety and reporting

• I will report any unusual event, safety concern, or anything that makes me or my student uncomfortable through the proper channels instructed during training, so our Cybersecurity and Safety Team can take the appropriate next steps.
• If my student shares anything suggesting they may be harmed or in danger, I will report it right away. If someone is in immediate danger, I will call 911 first.

9. Ending participation

Connect Me may pause or end my participation as a tutor if I break this agreement, if there is a safety concern, or if I miss sessions or meetings without notice.

10. Changes to this agreement

Connect Me may update this agreement. We will email tutors about any significant change(s).